Warehouse Frequently Asked Questions

Q:  Who do I contact if I have a problem placing a Smarte On-line Warehouse Requisition order?

A:  The District Warehouse

Q:  Who do I contact if I need an update on a P.O. (purchase order)?    

A:  Contact the designated Buyer for your school site or department. You can go to our District Purchasing web page and click on the Purchasing Team link to view the current Buyer for your school site or department.

Q:  What is the procedure when requesting surplus of material, equipment or  supplies?

A:  The Warehouse Help Desk Request System, a new on-line help desk service will assist in Surplus of Obsolete Equipment, Materials and Supplies. Please use the Warehouse's new Help Desk Request System for any request for these services. To access the web link, go to www.pusd.org/purchasing and click on the Download Forms link. 

Q:  What is the procedure when requesting cartage services?

A:  The Warehouse  Help Desk Request System, a new on-line help desk service will assist in cartage services requests. Please use the Warehouse's new Help Desk Request System for any request for these services. To access the web link, go to www.pusd.org/purchasing and click on the Download Forms link.

Q:  Who do I contact for riser and platform requests?

A: For those sites  and/or departments requesting band runs, riser and platforms that are using approved Visual and Performing Arts (VAPA) funds please contact Student Learning  and Site Support  (SL &SS)  Department.    

* Those sites and/or departments using non-VAPA funds, for band runs, risers and/or platforms, please forward your request to your site and/or department administrator for approval.

*   Please note: when using the Warehouse Help Desk Request System for non-VAPA band run requests, click on "SCHOOL SITE BAND RUN" and complete the required information. You must enter a salary overtime account number for back charge purposes in order to complete the online request.

Q:  Who do I contact if I need books transferred?   

A:  The Student Learning and Site Support (SL & SS) Department.

Q:  What is the procedure for requesting the transfer of equipment from one site or department to another?  (Please note categorical purchased equipment must  have prior approval from the District Categorical Program Administrator)

A:  The Warehouse Help Desk Request System, a new on-line help desk service will assist in Transfer of Equipment requests. Please use the Warehouse's new Help Desk Request System for any request for these services. To access the web link, go to www.pusd.org/purchasing and click on the Download Forms link.

Q:  Who do I contact if I need a replacement item or I need something returned to a vendor?

A:  Contact the designated Buyer for your school site or department.

Q:  Does the Warehouse provide tables and chairs for sites to use for special events?

A:  The Warehouse no longer maintains a supply of tables and chairs. It is advisable that all sites or departments plan ahead to arrange the rental or purchase of tables and/or chairs for any special activities.

Q:  Can I walk-through a Warehouse Stock Order?

A:  This service is not provided at this time.

(Note: Additional information for all the questions above can be found in the "How to do Business with Purchasing" Manual. This manual can be viewed on-line or downloaded from our download forms link.)